To ensure that your experience with KANNOA products is aligned with our quality and safety standards, please note the following important safety information:
SAFETY FIRST: Using furniture in need of care or maintenance, or the use of damaged furniture can result in injury. Even minor issues or details can become a potential safety hazard, so please contact us or your Sales Representative for support regarding your KANNOA furniture if any sign of defect or cracks appear.
PLEASE INSPECT YOUR PRODUCT PERIODICALLY
Periodically and carefully inspect all KANNOA products for breakage and/or indications of wear. Inspections must include, but are not limited to, wood, mesh or wicker cracks, weld areas of product seats, arms and legs. If any cracks should appear on the product or at welds, the item must immediately be removed from service until repaired.
Inspections must include all bolts (on seating pieces, tables, umbrellas, etc.). Should any loose or missing hardware be detected, the item must be removed from service immediately until the hardware can be properly tightened and/or replaced.
Inspections must include straps, slings, and wicker portions of the products. Should any loose, missing, or damaged straps, slings or wicker segments be detected, the item must be removed from service immediately until repaired and/or replacement parts installed.
Inspections must include chaise lounge backs. Confirm all other hardware is tight, movement is smooth without binding, and that the ratchet engages properly at each position. At the same time, carefully inspect the chaise for breakage and/or wear. If any defect is found the furniture must immediately be removed from service until repaired and/or replacement parts installed.
SPECIAL WARNING FOR CHAISES:
Chaise lounge and recliner backs must NEVER be adjusted while seated in the chaise. Serious finger, hand or other bodily injury may result from adjusting the backrest while seated. Lounge chairs must always be adjusted while out of the furniture and standing to the side. SAFETY WARNING! Serious finger, hand or other bodily injury may result from adjusting the backrest while seated. Our commercial customer should add the following warning to rules and regulations at poolside and elsewhere wherever chaise lounges are available for use: "Never adjust chaise lounge or recliner backrests while seated. Serious finger, hand or other bodily injury may result from adjusting the lounge chaise backrest positions while seated."
During windy conditions, chaise lounges may be blown forward, possibly resulting in head, neck, facial, arm and/or back injuries. During windy conditions the backrests must be lowered to the fully down position. The use of the chaise lounges and recliners must be discontinued, and users should leave the area. Our commercial customer should add the following warning to rules and regulations at poolside and elsewhere wherever chaise lounges are available for use: "During windy conditions, the use of the chaise lounges and recliners must be discontinued, and users should leave the area."
UMBRELLAS AND BASES
SAFETY WARNING! All umbrellas must always be closed and taken down in windy conditions. All umbrellas should always be closed when not in use. For any free-standing umbrella, use one of the umbrella bases manufactured specifically for free-standing applications. Ask your KANNOA representative about Non-Free-Standing Umbrellas and how to properly secure them. Serious bodily injury and/or property damage may result if not installed or used properly.
Please follow product care and maintanace recommendations highlighted at each product page. If you have trouble locating such recommendations please contact us.